Support Beacon / Products / Relief
Disaster relief coordination software for nonprofits that move donated supplies
Support Beacon Relief gives nonprofit relief coordinators one record of what donors offer, what recipients need, which hauler is carrying it, and when it arrived. Built for hay, feed, fencing, and supply drives after fires, floods, and storms.
Why Relief exists
When a response runs on phone calls, texts, and a shared spreadsheet, loads get double-booked, donors go unanswered, and nobody can say with confidence what was delivered where. Relief replaces that patchwork with a single coordination record that donors, recipients, haulers, and dispatchers all work from.
Relief is live in partner use today. Licensing and onboarding are scoped with each organization; there is no self-serve purchase.
What Support Beacon Relief covers
Donor and volunteer coordination
Donors list what they can give, recipients request what they need, and volunteers see where to help.
DOT-aware hauler dispatch
Dispatch matches loads to haulers with the hauler and vehicle details a coordinator needs to make a sound assignment.
Load visibility
Every load is tracked from assignment to delivery, with a live map of haulers who are online.
Events and distribution records
Distribution events and deliveries are recorded so the organization can report on what moved and where.
Mobile apps
iPhone and Android access for haulers, donors, and recipients in the field.
Your own workspace
Your organization name, colors, and address, with your data kept in your workspace.
What to expect, and what not to
Licensing is scoped, not listed. Terms are set with each organization during onboarding. Any no-cost license extended to a specific partner is that partner's arrangement, not a general offer.
Relief does not guarantee delivery outcomes or cost savings, and carries no government certification.
From a donated load to a recorded delivery
Coordinating hay, feed, and fencing after a wildfire
A donor has hay available, a recipient needs feed, and a volunteer hauler has room on a trailer. The coordinator needs to connect those three records without losing the pickup or delivery details in separate text threads. Relief brings donor offers, recipient requests, hauler assignments, and delivery records into the same workflow.
Keeping distribution work visible across a response
As more people offer supplies, the question becomes what still needs a hauler and what has already arrived. A shared coordination record helps the team review load status and distribution activity before assigning the next volunteer.
These are illustrative workflows, not customer case studies or guaranteed outcomes. Discuss your nonprofit's relief process and review a sample workspace before deciding on scope.
Questions about nonprofit relief coordination software
Who is Support Beacon Relief designed for?
Relief is designed for nonprofit teams coordinating donated supplies, recipients, volunteer haulers, dispatch, and distribution during a disaster response. A discovery conversation establishes whether those workflows fit your organization.
Is Support Beacon Relief free for every nonprofit?
No. Licensing and onboarding are scoped with each organization. A no-cost arrangement extended to a particular partner is not a general offer to all nonprofits.
Can we review Relief before committing to a license?
Yes. Request private demo access or a guided walkthrough using sample data. The public product briefs describe the product, and the standard mutual NDA is available if a confidentiality agreement is needed before sharing sensitive requirements.
What should we bring to a discovery call?
Describe how your team records donor offers and recipient needs, assigns haulers, confirms deliveries, and reports distribution activity. Bring your questions about roles, mobile access, onboarding, and any systems you would need to connect; integrations must be scoped rather than assumed.
Two briefs, one product
Support Beacon Relief is jointly delivered by Fuzion Consulting Group and Fuzion Chickasaw Group within SB217Platform, part of the Fuzion Companies family. Each company publishes a branded brief for the same product. Choose whichever fits your procurement path.
See it on a sample workspace
The protected demo requires a password; request access through the demo form. A walkthrough or discovery call is arranged by email with our team. Need a confidentiality agreement first? Review the standard mutual NDA.